SHIPPING & RETURNS

Shipping Policy

Thank you for shopping at Gate Opening Systems. Read on to view the terms and conditions of our Shipping Policy.

Shipment Processing and Delivery Times

All orders are processed within 2-3 business days. If we are experiencing high order volumes, processing and shipping times may be delayed. If there are significant delays, the Gate Opening Systems team will contact you as soon as possible.

 

Gate Opening Systems offers Australia-wide shipping. International shipping is not available at this time.

Shipping Rates and Order Confirmation

 

All charges will be calculated and displayed when checking out.

 

You will receive a confirmation email once your order has been shipped by our team.

 

Damaged Items

Gate Opening Systems is not liable for any products damaged or lost during shipping.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

 

  • The Goods were purchased in the last 7 days

  • The Goods are in the original packaging

 

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

 

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

 

Factory 2/11 Leader Street, Campbellfield VIC 3061

 

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without receipt of the Goods or proof of received return delivery.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

 

By email: gates@gateopeningsystems.com.au

 

By phone number: (03) 9305 3034

Return & Exchange Policy

For the purposes of this Return and Refunds Policy:

 

Company (referred to as either "the Company", "We", "Us", or "Our" in this Agreement) refers to Gate Opening Systems Pty Ltd, Factory 2/11 Leader Street, Campbellfield VIC 3061.

 

Goods refer to the items offered for sale.

 

Orders refer to a request by You to purchase Goods from Us.

Service refers to the Website.

 

Website refers to Gate Opening Systems, accessible from www.gateopeningsystems.com.au.

 

You refers to the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

 

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

 

Email: gates@gateopeningsystems.com.au

 

Phone: (03) 9305 3034

 

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.